She stopped. Instead of yelling, she asked Marco quietly, "Is everything okay back here?"
Sarah didn't criticize. She sent Marco home, covered his shift herself, and called a team meeting the next day. She said, "We win and lose together. If someone is struggling, tell me. I鈥檒l cover the dish pit myself." the leader in you dale carnegie ppt
But before she spoke, she remembered a Dale Carnegie principle: "Try honestly to see things from the other person's point of view." She stopped
The Story: